Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our blog, website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.

When do we collect information?

We collect information from you when you register on our site, subscribe to a newsletter, respond to a survey, fill out a form or enter information on our site.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

• To administer a contest, promotion, survey or other site feature.
• To quickly process your transactions.
• To send periodic emails regarding your order or other products and services.

How do we protect your information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use ‘cookies’?

We do not use cookies for tracking purposes

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

If you turn cookies off, Some of the features that make your site experience more efficient may not function

properly.that make your site experience more efficient and may not function properly.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

Third-party links

We do not include or offer third-party products or services on our website.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.


7 Princes Street,
Truro, Cornwall TR1 2ES

Terms & Conditions

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink.

These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

1. When booking a class, full payment is taken in advance by Flow Dance & Yoga. A participation form must be completed on arrival before a person can take part in any activity. Flow Dance & Yoga does not accept any liability for loss caused by failure to complete the participation form.

2. Flow Dance & Yoga require 100% of the total activity cost prior to the activity date and have the right to cancel a person’s place on the activity if full payment is not received.

3. Refunds for cancellations are as follows:

● less than 24 hours notice before class – no refund given.

4. A minimum of 3 people is needed in order to run a class. If there are less than 3 participants, Flow Dance & Yoga reserves the right to cancel the class.

5. Flow Dance & Yoga assumes no liability in respect of personal injury, loss, damage or third party claims which occur through no fault of their own or their instructors and cannot accept responsibility for any of the reasons cited above that a person may incur whilst participating in any of the activities unless Flow Dance & Yoga can be proven negligent. I accept that I participate at my own risk and I confirm that I have my own insurance to cover any such injury, loss or damage or have chosen not to take out such insurance even though I understand that this is my responsibility. I have declared any medical conditions (e.g. asthma, epilepsy etc.) or any other special needs that may affect mine or others’ safety whilst participating and accept Flow Dance & Yoga do not accept any responsibility for any conditions not disclosed. I will not be permitted to consume alcohol or drugs prior to or during the activity sessions. Staff reserve the right to refuse participation to anyone considered to be under the influence of alcohol or drugs.

6. Flow Dance & Yoga’s equipment will be used for the activity, unless previously agreed. If I should damage or lose any Flow Dance & Yoga equipment, I agree to inform a member of staff and understand that I will have to pay the current replacement value for any repairs or replacements.

7. I agree to abide by all decisions and adhere to all instructions that Flow Dance & Yoga staff and instructors make whilst under their supervision. This includes outdoor-conditions beyond Flow Dance & Yoga’s control (poor weather conditions for Outdoor Yoga) In this case, should an activity be cancelled, a voucher will be issued which is valid for one year from the date of cancellation which can be used as part of another Flow Dance & Yoga product or receive a Refund.  Flow Dance & Yoga staff may require any participant to leave the activity session without compensation if that person acts in such a manner as to endanger him/herself or any other user or staff member.

8. The prices shown on this website are valid at the time of publication. Flow Dance & Yoga reserve the right to increase or reduce any of the prices any time after publication. Any changes will be made clear at the time of booking. Flow Dance & Yoga reserve the right to cancel or change activity dates subject to notification of those persons booked on to the activity.

9. Permission is given for participant’s contact details to be entered into the Flow Dance & Yoga’s database and held in accordance with the Data Protection Act 1998. This information will not be forwarded to third parties.

10. Complaints concerning the centre or the activities should be referred to Flow Dance & Yoga management at the end of the session and followed up in writing within 7 days of the activity. Flow Dance & Yoga will act accordingly to do everything possible to rectify the situation and issue a written reply. Questions about the Terms of Service should be sent to us at hello@flowdanceyoga.co.uk